Policy Page

Here at JPMU Beauty Lounge/ Jessica’s Permanent Makeup, every appointment is very important to us. We understand that sometimes unexpected events may occur and rescheduling is necessary; therefore, we respectfully request at least a 48 hours’ notice for cancellations or any appointment changes.


Please notify us 48 hours in advance if you must cancel, or reschedule your appointment


Please call ahead if you are running late. We will do our best to accommodate you, but will have to reschedule your appointment if you arrive 10 minutes or more late.


In our commitment to provide a unique and substantial experience to all of our clients and out of consideration and respect for all contributors along with their time, we have adopted the following policies:


To schedule an appointment, we require a $50 minimum (Non-Refundable) booking fee.

You can pay a higher amount ; however, we do not issue any refunds at all, under any circumstances.

All payments are non-refundable!


The booking fee does go towards procedure cost as long as you keep your appointment, show up on time and follow the following guidelines; 


Booking fees are to secure and reserve procedures and appointments.

We arrange enough time and adequate supplies used for each procedure. When changes occur not only does it change our books and inventory but also our schedule. Therefore, once procedure is secured no changes can be made unless approved by Specialist/PMU Technician/Artist.

Anytime a client is late, we are late with our next client as it becomes a domino effect and the tardiness can accumulate resulting in a big delay. It is not fair for those who arrive on time to be affected and lose their valuable time due to someone else’s tardiness. Therefore, any arrival past 10 minutes from their scheduled appointment will be rescheduled and result in losing their booking fee. If you arrive 10 minutes passed scheduled time it is considered past the 10 minute window period and will result in losing the booking fee and appointment.


If you do not show up on time for your appointment you will lose your booking fee. A 48-hour cancellation notice for any appointment changes is required to avoid losing booking fee. (So please be on time to avoid losing your appointment and booking fee. As much as we hate to do so, we value our clients time and must stick to our policies.)

Depending on situation/circumstances, an arrangement to waive penalty as a one-time courtesy may be approved by Specialist/PMU Technician/Artist.

*Retouches are recommended every 18 months from last session. We do not do retouches on work that was not done in our facilities. Anything passed 18 months from last session will be considered a new procedure at full price. If the area worked on is very faded but it has been less than 18 months we will still have to start over and charge full price.

Durability of retention depends on many factors. To help our clients with information on retention, do’s & don’ts, we have created a Facebook group. Please request to be added to the following FB page; https://www.facebook.com/pmujlobautista24.

All Procedure cost cover one session. An additional session is complemented for enhancements. Any additional sessions will be at client's expense. All procedures excluding bottom eyeliner require a touch up 5-8 weeks after to enhance the healed results. It is the client’s responsibility to inform specialist of any medical changes including pregnancy, cosmetic procedures or any physical changes or exposures that may affect healing results. Procedures cannot be done while pregnant. If client becomes pregnant after first session the second session can be done 3 months after delivery at their own expense at a full retouch price.


  • No minors are allowed due to health regulations.

  • Must not be pregnant or nursing

  • Must be 18 years or older

  • No alcohol or blood thinners within 24 hours/24 hours prior to appointment

  • Avoid retinol (anti-aging agents), vitamins, medications that may affect results (if possible per doctor's permission to do so) 30 days prior to procedure appointment

  • Must not be under or appear to be under the influence of any substances

  • Must not have Botox done 6 weeks within appointment. 

  • Any arrivals later than 10 minutes will be rescheduled.

  • Your booking fee is only held/honored for 90 days and
    expires 90 days from date paid.


  • Promotion booking fees are only held/ honored for 60 days from date paid.

You can pay the booking fees through square, www.jessicaspmu.com or paypal.me/pmubyjlo/52. You do have to included $2 fee on both. $50 + $2 = $52
Or you can pay through Cash App ($jessicaspmu) or Venmo (@jessicaspmu559) with no fee. If you'd like to pay in person, we can also arrange that.

When making an appointment, it is a two-way commitment. We can help by notifying you in advance to remind you of your appointment and ensure we are prepared to make your experience as pleasant as possible. For a gentle reminder please add your email on this site.


Please input in message the following ways you’d like to be notified;​​



  Email, Text or  Facebook Messenger

Standard Call, Message & Data Rates May Apply depending on your mobile carrier.



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